FAQs

The current meter installation work is taking place through fall 2025, with brief water outages (typically an hour) expected during installation. Residents are notified 24–48 hours in advance through door tags and Voyent Alert notifications.

Water meters are being installed after the curb-stop in insulated meter pits, typically located at the property line. In some cases water meters must be installed within properties depending on the location of the curb-stop.

EyeOnWater is a software that is available to help customers track their own water use and receive leak alerts. Leak alerts can be sent to the customer's phone or email. 

Advanced Metering Infrastructure (AMI) is technology that uses wireless cellular communication for meter reading. It sends a signal with data gathered from the meter to a secure Canadian-based server and  therefore permits the meters to be read remotely and also provides information to customers about their water usage.

The types of water meters being installed are positive displacement (Phase 1) and ultrasonic (Phase 2) which utilize industry-leading technology to drive accuracy and reliability.

Sizing of the meters for agricultural lands in Erickson is based off the allowable irrigation volume per our Water Bylaw (4.5 gpm/acre) multiplied by the number of acres of irrigation privilege the property has.